Processing Time & Delivery Time-

We still Process order the same day or within 24 hours (unless its a special or custom order) and follow all COVID-19 SAFETY MEASURES and WHO Safety Protocols. 

1-2 day guaranteed delivery services offered, add items to cart and click on the shipping tab for rates.

We have stock materials to make your product and the USPS and FEDEX services are operational.

We've made arrangements with our local post office for mail drop without any human interaction for added safety.

During busy season, orders are prioritized based on need dates. Please leave a note during check out with your need if you are ordering last minute to ensure rush processing.

The 2021 USPS postal holidays are:

  • Friday January 1 (New Years Day)
  • Monday, January 18 (Martin Luther King Jr. Day)
  • Monday, February 15 (President’s Day)
  • Monday, May 31 (Memorial Day)
  • Monday, July 5 (Independence Day*)
  • Monday, September 6 (Labor Day)
  • Monday, October 11 (Columbus Day)
  • Thursday, November 11 (Veterans Day)
  • Thursday, November 25 (Thanksgiving Day)
  • Saturday, December 25 (Christmas Day)
 

Returns/Exchange Policy-

Items can only be returned for exchanges. Returns for refunds are not offered due to the nature of the item and customization of each order. Item must be mailed within 14 days of receipt. The buyer pays for return shipping. As each item is customized with your color preferences, returns for refunds are not accepted. The buyer can only exchange their first order placed. Please contact immediately upon receipt of your product if you need to exchange it.

Last-minute custom requests for same-day processing available. Send us an email [email protected] or Text 1-516-654-4643.

Sizing details

Detailed size mentions for all masks available upon request. All masks are adult size with the exception of children size masks (noted in children mask listings).

 

Tips & Tricks - How to wear your Lace Mask

As seen in pictures I've posted in my shop, you can get different looks with one mask. Play with your mask and see which way looks best on you. Feel free to email or call me anytime and I am happy to help.

Ribbons & Hair Pins-

Because the lace wraps around your face, to better suit your specific facial dimensions, place the lace/ribbon in different side holes and see if a looser or tighter fit will compliment your face best.

Tips & Tricks - How to wear your Lacey Blindfold Masks

Ribbon Option -

Tie the lace blindfold ribbons loosely to avoid the delicate lace from touching your eyes. The lace should not fit snug over your face/eyes. Alternatively, you can also remove/cut the ribbons and use hair pins to incorporate the lace into a hair style.

Elastic Band Option – Please be gentle when expanding the band to wear around the head. The elastic band is meant to sit loosely over the earlobes. The laces are delicate and can rip if handled roughly.

 

Tips & Tricks - How to wear your Metal Masks

You can gently open the metal mask to make it wider or narrow to best fit your face. While we offer the best packaging possible for first class mail, Priority mail is recommended on product descriptions for metal masks.

 

Tips & Tricks - What to Wear to a Formal Masquerade Ball?

You can choose your masquerade Mask styling based on the Masquerade invitation theme colors, your Dress color, Jewelry and shoes. Tip - contrasting colored masks can stand out just as well as matching ensembles! Check out our blog for more detailed posts on this topic!

 

Wholesale availability

We offer our products wholesale. Please Text us at 1-646-724-4331 or email [email protected].

 

Delivery Failures

USPS FIRST CLASS or PRIORITY MAIL does not offer a guaranteed delivery date. We are not responsible for delays, lost or stolen mail, and do not offer refunds.